NPS Infographics Project

Data Visualisation & Infographics
Project Overview
In response to the growing importance of customer feedback, Company 'X' initiated a comprehensive Net Promoter Score (NPS) survey to gauge customer satisfaction and loyalty. To amplify the impact of the survey results, I was tasked with a small project in designing a set of visually engaging infographics that not only present countrywide findings but also delve into geo-specific insights of the company.
The company name and survey numbers have been redacted for privacy reasons.
NPS Infographic Project
Data Visualisation & Infographics
The primary objective of the infographics project was to refine the NPS survey findings into digestible visual elements. By creating separate infographics for each geographical area and a comprehensive one for nationwide results, the company aimed to foster a deeper understanding of customer sentiments and identify specific areas for improvement.